Muhammad Huzefa

IT Infrastructure Engineer | Microsoft 365 Administrator | Network & Cloud Support Specialist

Building secure, scalable, and reliable IT infrastructure solutions.

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About Me

Turning Complex Infrastructure
Into Reliable Solutions

Experienced IT Infrastructure Engineer with 5+ years of expertise in enterprise IT support, system administration, network management, cloud technologies, and infrastructure operations.

I specialize in Microsoft 365, Active Directory, Azure, AWS, Intune, networking, and IT security compliance, with a strong focus on building secure, scalable, and reliable IT environments.

Infrastructure Administration

Microsoft 365 & Active Directory

Network Administration

IT Security & Compliance

Enterprise Support

Cloud Technologies

ManageEngine ServiceDesk

0

Certifications

0

Trainings

0

Years Experience

Skills

Technical Expertise

Microsoft 365 & Identity

Microsoft 365

Active Directory

Exchange

Teams

SharePoint

OneDrive

Intune

Cloud & Virtualization

Azure

AWS

VMware

Hyper-V

Networking

LAN/WAN

VLAN

DNS

DHCP

TCP/IP

IT Service & Security

IT Security

Compliance

Enterprise Support

ITIL

ManageEngine ServiceDesk

Experience

Professional Journey

V2F Solutions

Senior IT Executive · 2026 — Present

Managed IT infrastructure, system administration, and end-user technical support
Led network, hardware, software, asset management, and day-to-day IT operations.

Systems Limited

Specialist IT Support · 2025 — 2026

Supporting enterprise IT operations and infrastructure initiatives
Working across Microsoft 365, Active Directory, and network administration

V2F Solutions

IT Support Executive · 2024 — 2025

Delivered IT support and infrastructure administration services
Handled system maintenance, user support, and technical troubleshooting

Meri Sehat

IT Support Engineer · 2023 — 2024

Supported IT operations and internal technical services
Contributed to network and systems reliability

Media Monitors Pakistan

Technical Support Engineer · 2023

Supported IT infrastructure and daily operational assistance
Strengthened hands-on experience in troubleshooting and support workflows

Projects

Infrastructure & Systems Portfolio

Hands-on labs aligned with enterprise IT infrastructure, system administration, endpoint management, networking, Microsoft 365 and security operations.

Enterprise IT Infrastructure & System Administration Lab

AD DS, DNS, GPO, Windows Server and enterprise infrastructure architecture.

InfrastructureSystem AdministrationHands-on Lab

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Microsoft 365 & Exchange Online Migration Lab

Mailbox migration planning, DNS cutover, Outlook/PST validation and mail-flow troubleshooting.

InfrastructureSystem AdministrationHands-on Lab

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Microsoft Intune & Windows 11 Endpoint Management Lab

Windows enrollment, compliance, configuration profiles, BitLocker and endpoint security.

InfrastructureSystem AdministrationHands-on Lab

View Project

Windows 11 Imaging & Software Deployment Lab

SCCM/MDT concepts, task sequences, drivers, PXE, Software Center and standardized builds.

InfrastructureSystem AdministrationHands-on Lab

View Project

Enterprise Network Segmentation, DHCP & DNS Lab

VLANs, subnetting, DHCP, DNS, routing, guest isolation and UDM Pro design.

InfrastructureSystem AdministrationHands-on Lab

View Project

NPS/RADIUS Secure Wi-Fi Authentication Lab

Active Directory-backed RADIUS authentication, NPS policies and secure enterprise Wi-Fi.

InfrastructureSystem AdministrationHands-on Lab

View Project

IT Service Desk & ITSM Operations Lab

ManageEngine-style incident/request workflows, SLA concepts, knowledge base and metrics.

InfrastructureSystem AdministrationHands-on Lab

View Project

IT Asset Management & Inventory Lab

Snipe-IT asset lifecycle, procurement, tagging, assignment, audits and retirement.

InfrastructureSystem AdministrationHands-on Lab

View Project

PowerShell Endpoint Inventory & Audit Automation

Automated hardware, network, OS, disk, Wi-Fi and BitLocker inventory reporting.

InfrastructureSystem AdministrationHands-on Lab

View Project

Windows Security Hardening & Monitoring Lab

Least privilege, Defender, firewall, BitLocker, audit logs, alerting and incident response.

InfrastructureSystem AdministrationHands-on Lab

View Project

Apple macOS Endpoint Management & Remote Support Lab

JAMF administration, macOS configuration, application management and remote support workflows.

InfrastructureSystem AdministrationHands-on Lab

View Project

Certifications

Credentials

Cisco Certified Support Technician (CCST) Networking — Cert Prep 1: Network Fundamentals

Cisco Networking certification preparation

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Cybersecurity Foundations

Foundational cybersecurity knowledge

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Microsoft Security Essentials — Concepts, Solutions & AI-Powered Protection

Microsoft security concepts and AI-powered protection

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Governance, Risk and Compliance (GRC) for the Cloud-Native Revolution

Cloud governance, risk and compliance fundamentals

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IT and Cybersecurity Risk Management Essential Training

IT risk management, governance and compliance awareness

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Cybersecurity Compliance Framework, Standards & Regulations

IBM Skills Network · Coursera · Jul 2026

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Technical Support Fundamentals

Google Career Certificates · Coursera · Jul 2026

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Foundations of Cybersecurity

Google Career Certificates · Coursera · Sep 2026

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AI Fundamentals

Google Career Certificates · Coursera · Sep 2026

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TRAINING

Training Certificates

Professional training and awareness certificates.

Quality Health Safety and Environment Awareness

Quality, health, safety and environmental awareness

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HCD Module Assigned - Anti Bribery and Corruption

Ethical business practices and anti-bribery awareness

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Information Security Requirements & Prohibitions (Q2)

Security requirements, prohibitions and phishing awareness

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Information Security Foundation

Fundamental information security principles

View Certificate

Phishing

Identifying and avoiding phishing threats

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Information Security Fundamentals V2

Core information security concepts

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Social Engineering

Identifying and preventing social engineering attacks

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Effective Passwords

Strong password and credential protection practices

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Malware

Understanding malware threats and prevention

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Modern Privacy

Privacy principles and data protection awareness

View Certificate

Education

Academic Background

BS Computer Science
Dawood University of Engineering & Technology
2020 — 2024

Completed a Bachelor's degree in Computer Science with a strong foundation in software engineering, computer networks, cybersecurity, database systems, operating systems, and IT infrastructure.

Contact

Let's Work Together

Location

Karachi, Pakistan

Email

mhuzefa.rasheed@gmail.com

LinkedIn

Professional profile

WhatsApp

Direct contact available